At Surhurn, every piece is crafted with intention and care. To ensure a smooth experience, please review our shipping policy below.
Order Processing
All orders are processed within 2–4 business days after confirmation. During launches, sales, or limited drops, processing times may be slightly longer due to high demand.
Domestic Shipping (Pakistan)
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Delivery Time: 3–6 business days after dispatch
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Courier Partners: Trusted local courier services
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Shipping Charges: Calculated at checkout (or flat-rate/free if applicable)
Order Tracking
Once your order is dispatched, you will receive a tracking number via email or WhatsApp to monitor your shipment.
Delays
While we aim to deliver on time, Surhurn is not responsible for delays caused by customs, courier issues, weather conditions, or unforeseen circumstances beyond our control.
Incorrect Address
Please ensure your shipping details are accurate. Surhurn is not responsible for orders delayed or lost due to incorrect or incomplete address information.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with supporting images so we can assist you promptly.
Contact
For any shipping-related queries, reach out to us on WhatsApp at +92 340 5866292, or through email at support@surhurn.com